How long does delivery take?
Orders are processed in 1–2 business days and shipped directly from our fulfillment center. Delivery takes 7–15 business days to the United States, 9 to the United Kingdom, 9–15 to the European Union, 10–15 to Canada and New Zealand, and 8–12 to Australia. All shipping fees include customs duty — nothing extra to pay on delivery.
Are your products vegan?
It depends on the product. Some of our products are vegan — for example, our 14 Day Colon Cleanse is made with vegan capsules — while others, such as softgels and gummies, may contain gelatin or other animal-derived ingredients. Please check the ingredients and Supplement Facts on each product page.
What is your returns policy?
We accept returns within 15 days of delivery. Items must be unused and in their original packaging. If the item is defective, wrong, or damaged, we cover the return shipping; otherwise return shipping is paid by the buyer. Refunds go back to your original payment method.
Where can I find product ingredients?
You'll find the full ingredient list on each product page, under Key Ingredients, and on the product's Supplement Facts label shown in the product images.
Are your products suitable for everyone?
Our products are dietary supplements for adults. They are not suitable for children. If you are pregnant or breastfeeding, take prescription medication, or have a health condition, please consult a healthcare professional before use. Always read the label and Warnings on the product page.
Can I take multiple supplements together?
Yes, many customers do. Start one product at a time, check the ingredients for overlap, and ask a healthcare professional if you take medication or have a health condition.
How can I place an order?
Browse the store, choose a product and quantity (1, 2, or 3 bottles), click Add to cart, then go to checkout and pay with PayPal.
Can I change my order after placing it?
If your order hasn't shipped yet, write to support@flowellalife.com as soon as possible and we'll do our best to change it. Once an order has shipped, it can't be changed.
Will I receive an order confirmation?
Yes. After you place an order, we'll send an order confirmation email to the address you used at checkout.
Where do you ship?
We ship to the United States, the United Kingdom, the European Union, Australia, Canada, and New Zealand.
How can I track my order?
Once your order ships, we'll send you a shipping confirmation email with a tracking link. You can also see your orders in your account.
How do I request a return?
Write to support@flowellalife.com within 15 days of delivery, or use the 'Request a Return' link in the footer, or go to your account, then Orders, then Cancel or return. Items must be unused and in their original packaging.
When will I receive my refund?
We issue your refund to your original payment method as soon as your return arrives and passes inspection. How quickly it appears in your account depends on your bank or PayPal, usually within a few business days.
How can I contact Flowella Life?
Email us at support@flowellalife.com — we read every message. You can also use the contact form on our Contact page.